Terms of Use

1. About HDSistemax

HDSistemax is a software house based in Belo Horizonte (MG), Brazil, that builds custom web systems, runs its own products and offers website hosting. Contact: contato@hdsistemax.com.br.

2. Use of the site

Site content (text, trademarks, logos and images) belongs to HDSistemax or is used with permission. Copying or reusing it for commercial purposes without permission is not allowed. When using our forms, you agree to provide truthful information and not to send unlawful, offensive or automated content (spam).

3. Hosting purchase

Plans, prices, features and billing periods are those shown on the site at the time of purchase. The hosting account is created automatically after payment is confirmed, and access details are sent by email.

The service is prepaid: the purchased period starts on activation. Renewal notices are sent by email before expiry; without renewal, the service may be suspended and, after the period stated in the notice, account data may be removed.

4. Right of withdrawal and cancellation

For purchases made online, you may withdraw within 7 days of purchase with a full refund, under article 49 of the Brazilian Consumer Defense Code. To cancel, write to contato@hdsistemax.com.br.

5. Acceptable use of hosting

Hosting may not be used for:

• Illegal content, including copyright and trademark infringement.
• Spam, phishing, malware or any activity that harms third parties or the server.
• Cryptocurrency mining, attacks on other systems or usage that degrades performance for other customers.
• Content promoting hate, violence or the exploitation of minors.

6. Service suspension

We may suspend an account for non-payment, breach of these terms, risk to server security or an order from a competent authority. Whenever possible, we will notify you by email first.

7. Backups and responsibilities

We run periodic server backups as a security measure, but customers are responsible for keeping their own copies of their website content. HDSistemax is not liable for losses caused by the customer's own actions, third-party software installed by the customer or outages caused by factors outside our control, such as internet provider or power failures.

8. Privacy

Personal data is processed according to our Privacy Policy, available at hdsistemax.com.br/privacidade.

9. Changes and jurisdiction

These terms may be updated; the current version is always the one published on this page. The courts of Belo Horizonte (MG), Brazil, have jurisdiction over matters related to these terms, without prejudice to a consumer's right to sue in their own place of residence.